We’re here to help with technical questions, RFQs, logistics, and documentation. Choose the most relevant contact below or send a general inquiry. We’ll route it to the right team.
Mon-Fri, 09:00–18:00 (Asia/Almaty, UTC+5)
Closed on weekends and official public holidays of Kazakhstan.
Please bring a photo ID for the front desk.
If you plan to deliver goods or packages, contact Procurement & Logistics.
Simply fill out the contact form on this page with details about your project, such as the type of water treatment (e.g., purification, filtration), chemical reagents needed, or equipment specifications. Our team will respond with a tailored proposal within one business day. You can also attach files like technical specs or drawings.
Yes. We support water treatment and industrial chemicals tasks with certified lab services (methods, QA/QC, monitoring). Contact info@zhanasolutions.kz for scope and pricing.
Request a Chain-of-Custody (CoC) form at info@zhanasolutions.kz before shipping. Pack securely, label clearly (sample ID, date/time, preservatives), include MSDS if applicable, and use cold packs for temperature control. Unarranged or unsafe shipments may be declined.
Our Procurement & Logistics team manages domestic and cross-border deliveries. We ship under EXW–DDP depending on project needs.
We work via RFQs and can mirror your PO/PR references. Status updates and delivery documents can be shared through your portal or by email.
We’d love to hear from you! Please feel free to reach out to us via mail.
